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You can switch to the Free plan or a lower paid plan after that date.
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Farnsla Pricing - Choose Your Plan
Small sites
Growing businesses
Billing
Monthly
Free
Explore AI customer support at no cost.
$0
per month
100 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Start for free
Basic
For smaller sites that want to automate common customer questions.
$49
per month
800 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Choose Basic
Most Popular
Starter
For active sites handling customer conversations every day.
Best value for active sites
$99
per month
1,650 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Start with Starter
Growth
For growing businesses that need more automation and insights.
$399
per month
6,650 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Choose Growth
Pro
For established brands managing higher support volumes.
$1199
per month
19,950 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Choose Pro
Scale
For high-volume businesses that need maximum capacity and support.
$3999
per month
66,650 messages per month
All plans include
AI chat widget
Instructions & Knowledge Base
Customer Messaging (AI handover and Direct Messaging) at no extra cost
Capture email for human follow-up.
Chat history & transcripts
Chat analytics
Contact sales
Monthly plan credits reset each billing cycle .
Switching to Free or to a lower paid plan is available only after your current billing cycle ends.
Customer Messaging is included at no extra cost. Standard charges from your messaging provider or carrier may still apply.
In Direct Messaging mode, Farnsla does not call the AI or use message credits.
Important: Only your messages count toward your monthly quota—AI responses are always free!
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