Farnsla for Wix

Wix AI Chatbot for 24/7 Customer Support

Add an AI chat widget to your Wix site or store. Choose eCommerce mode for product recommendations and order help, or General mode for service sites that answer from your knowledge base.

Install from Wix App Market See features

No-code install
Store and site modes
Free plan included

Farnsla AI Chatbot Available on Wix App Market

Wix support coverage

24/7

AI answers for common shopper and site visitor questions

FAQs and store policies

Product recommendations

Customer follow-up email capture

Saved chat history and analytics

Assistant modes

Choose the right assistant for your Wix site

Run Farnsla as an eCommerce store assistant or as a General assistant for service businesses, portfolios, restaurants, bookings, and content sites.

Separate AI instructions Each mode can keep its own saved instructions, so switching modes automatically loads the right guidance and still asks merchants to save when a mode has no saved setup.

Built for more than stores Service sites, portfolios, restaurants, booking pages, local businesses, and content sites can use Farnsla without product recommendations.

eCommerce store

Recommend products, answer order questions, capture emails, and use your store knowledge.

General assistant

Answer from your knowledge base only. Product recommendations and order tools stay off.

What it does

Launch AI support from the Wix App Market

Farnsla gives Wix merchants a practical customer support chatbot with store-aware answers, product help, follow-up capture, and usage tracking in one app.

Wix App Market install

Add Farnsla from the Wix App Market and manage your chatbot from the Wix app flow.

FAQs, policies, and brand voice

Set your business tone, support policies, FAQs, and instructions so answers stay accurate and on-brand.

Product recommendations

Help customers compare products and discover relevant items using synced store knowledge.

Live order tracking

Customers verify their email to get live order status and tracking; unresolved issues route into follow-up.

Email capture for follow-up

When a customer needs human help, Farnsla can collect an email and preserve the transcript.

History and analytics

Review conversations, usage, trends, remaining credits, and billing state inside the Wix app dashboard.

Pricing

Plans for Wix stores

Only customer messages count toward quota. AI responses are free.

Free

$0/month

100 customer messages per month

Basic

$49/month

800 customer messages per month

Popular

Starter

$99/month

1,650 customer messages per month

Growth

$399/month

6,650 customer messages per month

Pro

$1199/month

19,950 customer messages per month

Scale

$3999/month

66,650 customer messages per month

Plans include the AI chat widget, mode-specific AI instructions, product recommendations for eCommerce mode, email capture, chat history, analytics, and monthly credit resets.

FAQ

Wix AI chatbot questions

How do I install Farnsla on Wix?

Install Farnsla from the Wix App Market, open the app in Wix, choose a plan, and configure the AI chat widget for your site.

Does Farnsla work with Wix stores?

Yes. Farnsla is built for Wix sites and stores, including AI answers, product recommendations, customer follow-up, and conversation history.

Can Farnsla work on Wix sites that are not online stores?

Yes. Merchants can choose General assistant mode for service sites, portfolios, restaurants, bookings, and content sites. In General mode, Farnsla answers from the knowledge base and product recommendations stay off.

Can Farnsla recommend Wix products?

Yes. Farnsla can use synced product knowledge and your instructions to answer product questions and recommend relevant items.

What happens when the AI cannot answer?

Farnsla can ask for the customer's email address and save the transcript so your team can follow up personally.

Where can I see Wix chatbot usage and billing?

Farnsla shows usage, remaining credits, conversation history, analytics, and billing status inside the Wix app dashboard.

Do AI replies count toward message credits?

Only customer messages count toward quota. AI responses are free.

Available on Wix

Add Farnsla to your Wix site

Launch AI-powered customer support for FAQs, product discovery, support questions, and follow-up workflows.

Install from Wix App Market