Localized Wix support

Configure a multilingual AI chatbot experience for Wix

A translated interface and localized business instructions solve different problems. Farnsla lets each Wix site select one supported interface language for its dashboard and customer-facing widget.

1. Choose the primary support language for the site

Select the language most customers on this Wix site will use. Farnsla supports English, Spanish, Italian, Dutch, Japanese, Portuguese, French, German, Arabic, Traditional Chinese, Turkish, Polish, Korean, Norwegian Bokmål, Czech, Danish, Swedish, and Finnish.

2. Apply the language to the interface

The selected language changes Farnsla dashboard labels and the customer-facing widget text, including its welcome message. The choice applies at site level rather than switching the widget interface separately for every visitor.

3. Localize the business instructions too

Translate the FAQs, policies, product guidance, service details, and escalation rules that the AI uses. A translated button does not make untranslated or conflicting source information reliable.

4. Test the complete customer journey

Check the widget on desktop and mobile, ask representative questions in the configured language, verify email capture, and confirm that dates, prices, product names, and fallback messages remain understandable.

Wix guide

Ready to add AI support to your Wix site?

Install Farnsla from the Wix App Market, choose the right assistant mode, configure your instructions, and test the storefront chat.

Install from the Wix App Market