Farnsla for Shopify

Shopify AI Chatbot for 24/7 Customer Support

Answer 'where's my order?' with live order tracking, plus FAQs, product recommendations, and email capture — all from one AI chat widget for Shopify.

See features

AI support coverage

24/7

Instant answers for common customer questions

FAQs and store policies

Product recommendations

Secure order questions

Saved conversation history

What it does

Launch AI support without adding Shopify theme code

Farnsla installs through Shopify and uses the app embed flow, so merchants can turn on the widget from the Theme Editor and manage support behavior inside the embedded app.

No-code Shopify setup

Install from Shopify, open Farnsla in Shopify Admin, and enable the chat widget through the app embed flow.

FAQs, policies, and brand voice

Set tone, policies, FAQs, and brand context so the chatbot replies with answers that match your store.

Product recommendations

Use synced product knowledge to help shoppers compare products and discover relevant items.

Order tracking

Customers ask 'where's my order?' and get live order status and tracking, verified by email.

Email capture for follow-up

When human help is needed, Farnsla can ask for an email and preserve the transcript for your team.

History and analytics

Review saved conversations, usage, trends, remaining credits, and billing status inside the Shopify embedded app.

Pricing

Plans for Shopify stores

Only customer messages count toward quota. AI responses are free.

Free Plan

$0/month

100 customer messages per month

AI chat widget
Instructions, FAQs, policies, and brand info
Product recommendations
Email capture and chat history

Basic

$20/month

300 customer messages per month

Everything in the Free Plan
Monthly plan credits reset each billing cycle

Starter

$40/month

800 customer messages per month

Everything in the Free Plan
Monthly plan credits reset each billing cycle

Growth

$60/month

1,500 customer messages per month

Everything in the Free Plan
Monthly plan credits reset each billing cycle

FAQ

Shopify AI chatbot questions

How do I install Farnsla on Shopify?

Install Farnsla from the Shopify App Store, open the embedded app in Shopify Admin, and enable the Farnsla AI Chat Widget app embed from the Shopify Theme Editor.

Does Farnsla require Shopify theme code changes?

No. Farnsla uses a Shopify theme app extension and app embed flow, so you can enable the chat widget from the Theme Editor without manually editing theme files.

Can Farnsla recommend Shopify products?

Yes. Farnsla uses synced product knowledge and merchant instructions to help answer product questions and recommend relevant products.

Can customers ask order status questions?

Yes. Customers verify their email, then Farnsla returns live order status and tracking securely from the storefront chat.

What happens when the AI cannot answer?

Farnsla can ask for the customer's email address and save the transcript so your team can follow up personally.

Where can I see Shopify chatbot usage and billing?

Farnsla shows usage, remaining credits, conversation history, analytics, and billing status inside the Shopify embedded app.

Available on Shopify

Add Farnsla to your Shopify store

Launch AI-powered customer support for FAQs, product discovery, order questions, and follow-up workflows.