AI customer support chatbot for online stores

Answer FAQs, recommend products, collect customer emails, and reduce repetitive support questions.

Available for Shopify and Wix now. WooCommerce coming soon.

Install on Shopify Explore Wix app

Get Farnsla

Choose your platform

Available now. Install Farnsla from the Shopify App Store and launch the AI chat widget with no code.

Install on Shopify

Available now in the Wix App Market. Add Farnsla to answer FAQs, recommend products, and review customer conversations from your Wix app dashboard.

Install on Wix

How it works

Three simple steps to get an AI chatbot answering customers on your store.

Install in one click

Add Farnsla from the Shopify App Store or Wix App Market. No code, no developer needed.
Tell the AI about your store

Set your tone, policies, and product rules in the dashboard. Update them anytime.
Answer customers 24/7

The chat widget goes live on your storefront and starts responding to shopper questions any time of day.

Why Farnsla

Always-on answers, on-brand replies, and clear insight into what shoppers are asking.

Your AI chatbot responds to customer questions instantly, any time of day—without waiting for a team member to come online.

You set the tone, policies, and product rules. The AI uses them to answer customers accurately and on-brand—no coding required.

Review chat history and track usage from your dashboard. See what customers are asking and how your chatbot is performing.